Customer Care

We are dedicated towards improving customer satisfaction through our continuous product innovation and providing world-class quality using the latest technology at hand in the industry. We treat our customers as our strategic partners and ensure that customer service excellence is always our top priority.

We provide on-time deliveries, Quick turnaround time, a pre-order sampling & Development service, a planned order-tracking solution through Enterprise Resource Planning and new product development.

The lead time (excluding transit time) for all our orders is 3 weeks, which only goes up to 4 weeks during peak times. The lab-dips are usually completed within 5 days while the sample yardages are finished within 14 days.